Refund policy
At Amora Vaughan, we take pride in offering high-quality cosmetic products designed for self-care and beauty routines.
Returns
Due to the nature of cosmetic and skincare products, we do not accept returns on opened or used items for hygiene and safety reasons.
We only accept returns if:
- The item is defective or damaged upon arrival
- You received the wrong product
To be eligible for a return, the item must be:
- Unused and in its original packaging
- Reported within 60 days of delivery
Refunds
Once your claim is reviewed and approved, we will notify you. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged.
Non-Returnable Items
- Opened skincare products
- Used cosmetic masks
- Items purchased on clearance or final sale
Contact Us
If you have any issues with your order, please contact us with your order number and photos of the issue.
Address:
1054 Centre St Vaughan Ontario L4J 1E9